Job Description

ONE LUXE MOBILE BEAUTY ADVISOR

L’Oréal Group, the world’s leading beauty company, where passion, innovation, and excellence drive everything we do. With over a century of expertise, L’Oréal has redefined the beauty industry, offering a diverse portfolio of iconic brands that inspire and empower millions of consumers worldwide. As a global leader in the dynamic retail world, we are committed to delivering exceptional experiences, setting new standards in customer engagement, and shaping the future of beauty. At L’Oréal, you’ll be part of a vibrant community that thrives on creativity, embraces challenges, and celebrates success. Together, we push boundaries, create trends, and redefine what’s possible. Are you ready to make an impact and be part of the journey?

L’Oréal is looking for a Mobile Beauty Advisor
Role Overview: As a Mobile Beauty Advisor, you will be a dynamic brand representative supporting multiple retail counters and locations across a defined regional area. Flexibility, adaptability, and a passion for delivering exceptional service across different store environments are key to your success.

Who we are looking for:

• A Beauty Guru: at giving personalized advice and helping people find the perfect products that make them feel You're passionate about all things beauty and love sharing your expertise! You're a pro empowered.
• A Connection Creator: You’re a natural at building authentic relationships and making people feel comfortable. You love chatting with customers, learning about their unique style, and helping them create a beauty routine that expresses who they are.
• A Trendsetter: Being active on social media, you’re always on top of the latest make-up and beauty trends. You know how to connect with people both online and in person, building a community around your passion for skincare.
• A Go Getter: You’re driven, ambitious, and love a challenge. You’re excited to adapt to different store environments, create innovative in-store experiences, and achieve amazing results.
• A Brand Ambassador: You’re a true believer in the L'Oréal Luxe mission and values. You’re passionate about our iconic brands and can’t wait to represent them across all assigned locations.
• A Flexible Team Player: You are organized, adaptable, and comfortable traveling between multiple store locations within your designated region to support varying counter needs.

What you will be doing:

Elevating Customer Experience

• Delivering the One Luxe Experience: Consistently execute the One Luxe service model across all assigned store locations, ensuring a premium and personalized experience for every customer.
• Product Expertise and Storytelling: Confidently demonstrate products, immerse customers into the brand's heritage, and offer tailored product knowledge, tips, and techniques to meet customer needs.
• Embodying Brand Excellence: Act as a L'Oréal Luxe brand ambassador, providing a luxurious customer experience through personalized service and merchandising standards in every location you support.
• Staying Trend-Forward: Maintain a strong understanding of the latest makeup, skincare, and wellness trends to provide expert advice and personalized recommendations.

Driving Retail Performance

• Achieving Sales Targets: Consistently contribute to individual and counter sales goals across the stores you support, as agreed with your line manager.
• Building Client Relationships: Proactively build authentic relationships with customers, both in-store and through digital channels, fostering loyalty and repeat business.
• Promoting Events and Activities: Support and inform customers about upcoming in-store events, regional promotions, and brand activations across your assigned territory.
• Creating Engaging Experiences: Design and execute innovative, engaging events and animations that drive customer interest and excitement for L'Oréal Luxe brands in various locations.
• Brand Advocacy: Passionately represent L'Oréal Luxe brands and share your expertise on internal and external social media platforms, adhering to company guidelines.

Operational Excellence & Mobility

• Multi-Store Support: Seamlessly travel between and support designated retail counters within your assigned area, adapting quickly to different team dynamics and store layouts.
• Teamwork and Training: Actively participate in team efforts across multiple locations and complete all required training programs to maintain up-to-date product knowledge and brand expertise.
• Administrative Responsibilities: Diligently complete daily and weekly administrative tasks—including travel and scheduling logs—both online and offline, using designated platforms (Tamigo/One Retail).
• Maintaining Counter Standards: Uphold the highest standards of hygiene and housekeeping across all supported counters, ensuring a clean, organized, and inviting environment.

Benefits and Rewards – Be Rewarded, Be Valued, Be L'Oréal

Join L'Oréal Luxe and enjoy a comprehensive rewards package designed to recognize your contributions and support your well-being:

• Competitive Compensation: Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success, complete with relevant travel/mobility allowances where applicable.
• Exclusive Product Perks: Enjoy access to an incredible selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop.
• Generous Time Off: Recharge and refresh with 30 days of holiday, inclusive of bank holidays.
• Health and Wellness Benefits: Take advantage of discounted dental insurance and access additional support resources for mental health and financial well-being.
• Referral Bonus Program: Share the L'Oréal Luxe experience and earn bonuses by referring talented individuals to join our team.
• Sustainability Initiatives: Be a part of something bigger. Join a company committed to sustainability and making a positive impact on the world through our L'Oréal for the Future initiatives . #Beautythatmovestheworld

At L’Oréal, we take pride in creating a diverse, equitable, and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote, or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference — different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal

#EVB

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